Instructional Design
“If you think it's expensive to train someone and have them leave, imagine not training them and having them stay.”
— Gary Harvey
They stay. So do the mistakes.
The new employee watches someone do the job. That person skips a step. Nobody notices.
Now the shortcut is part of the training.
A customer gets sick. A piece of equipment gets damaged. A manager spends another shift correcting work instead of leading the team.
And someone says, “But we trained them.”
Did they attend — or can they do the job?
Which Mistake Can Your Business Afford?
An order entered twice costs time.
A missed food-safety step can put someone's health at risk.
Both start with a person who needs to know what to do, why it matters, and when to stop and ask.
A signature on a training checklist does not answer those questions. Neither does "They've been here for years."
Before They Work Alone, Know They're Ready.
Jumpstart turns your approved procedures and standards into instruction people can understand, practice, and demonstrate.
We work with your subject experts to identify the decisions, common mistakes, and critical steps. Then we build the lessons, instructor guides, practice, job aids, and assessments around the actual work.
Your managers and trainers help test the materials. Your qualified specialists validate safety and regulatory requirements.
The test is simple: Can the person perform the task correctly when nobody prompts them?
What Does the Same Mistake Cost the Second Time?
Rework. Waste. Complaints. Another manager intervention.
Useful training gives you a way to measure readiness — and see whether errors and repeated coaching decline. Your managers reinforce the standard after the lesson ends.
We explore what people need to do differently and decide together what helps them get there.